Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTREF504B Mapping and Delivery Guide
Monitor and evaluate reflexology treatments

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency HLTREF504B - Monitor and evaluate reflexology treatments
Description This unit of competency describes the skills and knowledge required to monitor and evaluate a range of Reflexology treatments provided as a part of a treatment plan for each client
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application This unit may be applied by those working as an independent practitioner or as part of a health care team
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Monitor the progress of each client
  • Undertake monitoring of client health in line with treatment plans
  • Assess and review of treatments as required.
  • Document progress according to clinic requirements
       
Element: Monitor treatments
  • Be aware of expected outcomes of treatments
  • Ask client for feedback
  • Monitor the client to assess the appropriate and timely application of additional reflexology techniques
  • Refer client to other health professionals if appropriate
  • Review client progress after each session
       
Element: Evaluate the effectiveness of treatments
  • Build and maintain a relationship of trust with the client, with active promotion of and strict adherence to confidentiality
  • Question client to ascertain their level of comfort and compliance with the treatment
  • Ascertain degree of improvement or changes in the client's condition and compare with expectations in the treatment plan
  • Provide client with clear information about their level of improvement in relation to their treatment plan
  • Evaluate impact of ongoing treatments in relation to client's physical, mental and emotional condition and behaviour
  • Use information in the review of treatment plans
  • Encourage clients to maintain their health by active involvement in their treatment plan
  • Consult with other practitioners as necessary and appropriate and with client permission
       
Element: Determine continuation and/or revision treatments
  • Implement and document changes
  • Communicate changes to client
  • Communicate revision of treatments to other team members if applicable
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of performance in the workplace or a simulated workplace (defined as a supervised clinic) is essential for assessment of this unit

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Assessment of sole practitioners must include a range of clinical situations and different client groups covering at minimum, age, culture and gender

Assessment of sole practitioners must consider their unique workplace context, including:

interaction with others in the broader professional community as part of the sole practitioner's workplace

scope of practice as detailed in the qualification and component competency units

holistic/integrated assessment including:

working within the practice framework

performing a health assessment

assessing the client

planning treatment

providing treatment

Context of and specific resources for assessment:

Relevant texts or medical manuals

Relevant paper based/video assessment instruments

Appropriate assessment environment

Qualified assessor who is recognised by an Australian reflexology peak association

Method of assessment

Observation in the work place

Written assignments/projects or questioning should be used to assess knowledge

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice

Clinical skills involving direct client care are to be assessed initially in a simulated clinical setting
If successful, a second assessment is to be conducted during workplace application under direct supervision

Questioning

Role play simulation

Short tests and essays

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Related units:

This unit should be assessed after or in conjunction with the following related units:

HLTCOM406C Make referrals to other health care professionals when appropriate

HLTFA301C Apply first aid

HLTHIR301B Communicate and work effectively in health

HLTOHS300B Contribute to OHS processes

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Anatomy and physiology of the body systems

Basic nutritional principles

Basic understanding of the interaction of reflexology with other complementary therapies

Common disease states and functional problems of each body system

Common medical terminology

First aid and CPR

Knowledge and understanding of methods of preparing treatment and management plans

Legal and ethical considerations relevant to practice within a reflexology framework

Legislative and regulatory requirements

Organisation policies and procedures relating to client confidentiality

Possible precautions/contraindications to treatment

Realistic expectations of client condition

Referral processes

Referral processes and procedures

Relevant assessment options and procedures

Relevant criteria for evaluation of effectiveness of plan of care

Signs and symptoms of disease and disorder/dysfunction

The clinical indications of treatment relevant to specific circumstances, first aid and injuries

The contribution of the different schools of thought and historical theories of clinical practice

The interaction of other treatments with reflexology

The possible responses and contra-indications to treatment

Essential skills:

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Communicate effectively with clients

Evaluate:

client's level of compliance

holistic impact of sessions on client's physical, mental and emotional condition and behaviour

outcomes of client sessions

overall effectiveness of session plans

Refer clients for further assessment, treatments and/or counselling as required

Review client's condition in relation to treatments provided, taking prior history into consideration

Review treatments, in consultation with other health professionals where relevant

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Information about the progress of treatments may be gathered by

Observation

Questioning

Interpreting client observations

Other medical reports

Feedback/reports (written or verbal) from other health practitioners

Review client progress may include:

Physical

Mental/emotional

Energetic

Behavioural

As appropriate means:

Where the client has provided written permission

Treatment plans may include:

Reflexology treatments

Other complementary health treatments

Other mainstream health treatments

Referrals to other health professionals

Monitoring regime

Evaluation of care

Health care monitoring may include:

Scheduling using paper-based or computer-based systems

Client follow-up visits

Client re-assessments and review of treatments

Criteria for evaluation of session plans may include:

Degree of improvement or change in client condition either:

observed

client reported

medically assessed

Client's level of comfort

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Undertake monitoring of client health in line with treatment plans 
Assess and review of treatments as required. 
Document progress according to clinic requirements 
Be aware of expected outcomes of treatments 
Ask client for feedback 
Monitor the client to assess the appropriate and timely application of additional reflexology techniques 
Refer client to other health professionals if appropriate 
Review client progress after each session 
Build and maintain a relationship of trust with the client, with active promotion of and strict adherence to confidentiality 
Question client to ascertain their level of comfort and compliance with the treatment 
Ascertain degree of improvement or changes in the client's condition and compare with expectations in the treatment plan 
Provide client with clear information about their level of improvement in relation to their treatment plan 
Evaluate impact of ongoing treatments in relation to client's physical, mental and emotional condition and behaviour 
Use information in the review of treatment plans 
Encourage clients to maintain their health by active involvement in their treatment plan 
Consult with other practitioners as necessary and appropriate and with client permission 
Implement and document changes 
Communicate changes to client 
Communicate revision of treatments to other team members if applicable 

Forms

Assessment Cover Sheet

HLTREF504B - Monitor and evaluate reflexology treatments
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTREF504B - Monitor and evaluate reflexology treatments

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: